Not resolved

My son at age 16 got scammed into a survey. My T-Mobile account was supposed to be locked so that only me, the primary phone and account holder, could make changes.

We have been getting charged $9.99 since 2008 under a category of premium services. I assumed this was part of the smart phone upgrade, habdset protection, and didn't pay much attention.

Come to find out it was predicto mobile. There is no reason T-Mobile should have been allowing this on a minors phone, let alone hiding it amoungst line items that are hard to understand as well.

Monetary Loss: $420.

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